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Patient Feedback

Patient Feedback

Our Practice strives to provide a quality service.

It is important to ensure that we continually improve the way we deliver our services. To do this well, we ask that you feel free to provide feedback. Please speak to a member of our team if you have suggestions or feedback, or similarly complete the feedback survey in clinic.

If you are unhappy about a health service provided to you or a family member, please always try speaking with your treating Doctor as a matter of priority.  Alternatively,  you can speak with the General Manager.

Contact Details

  • Post          Practice Manager, High Street Medical Clinic, Lvl 1, 139 High Street, Prahran Vic 3181
  • Phone       9510 5500
  • Email        reception@hsmc.com.au (Attention General Manager)

 For further advice regarding health service related complaints, please contact the Office of Health Health Complaints Commissioner 

Call 1300 582 113 between 9am and 5pm, Monday to Friday. 

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