Important Announcement | Telehealth as first preference for appointments

Home » Important Announcement | Telehealth as first preference for appointments

Due to the ongoing coronavirus situation in Melbourne, we have taken the decision to switch to Telehealth as the first preference for all appointments. This is to ensure the safety of our staff and patients and to minimise the risk of becoming an exposure site. 

This is a short-term change only and we will return to normal practice as soon as possible. We will continue to offer appointments for all your individual needs and it is very important that you do not put off your health concerns at this point in time. 

Can I still see my doctor for a face-to-face appointment?

Yes, if following your telehealth appointment your doctor decides further examination is required they will invite you to come to the clinic at an arranged time. If you require an appointment for a procedure such as cervical screening, immunisation, or injection please phone reception to book an appointment on (03) 9510 5500

For those attending the clinic

A receptionist will be located on the ground floor to assist anyone coming to the clinic and a short-term waiting area will be set up in the car park.

How do I book a Telehealth appointment?

Telehealth appointments can be booked online by simply selecting Telehealth (video or phone) during the “what is the reason for your appointment” section of the online booking system

What about COVID-19 Vaccine appointments?

If you have a Covid-19 vaccine booked you should attend the clinic as booked. Please arrive only a few minutes before your appointment time.

Access for all ages

If you don’t have a computer and/or don’t want to book online then simply call reception on (03) 9510 5500 to arrange a Telehealth phone consultation.

What about prescriptions and referrals?

We provide e-scripts and can email referrals for your convenience.

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High Street Medical Centre acknowledges the Wurundjeri people, who are the traditional custodians of the land on which we work. We pay our respects to Wurundjeri Elders past, present and future, and extend that respect to other Aboriginal and Torres Strait Islander people. We value their ongoing contribution to the cultural heritage of this land.

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